Warranty Policy

Warranty coverage varies by product. A product is covered only where a warranty is specifically stated on the product page, invoice, packaging or other DealBig.pk documentation.

Warranty Period and Provider

The applicable warranty period and whether support is provided by DealBig.pk, the manufacturer, distributor or another authorised service provider may differ by product.

Claim Requirements

• Order number or proof of purchase
• Product serial number where applicable
• Description of the fault
• Photos, video or diagnostic information where requested
• Complete product and accessories when physical inspection is required

Typical Exclusions

Unless specifically covered, warranty does not normally include accidental or physical damage, liquid damage, misuse, electrical damage caused by improper power conditions, unauthorised repair or modification, removed serial numbers or warranty seals, normal wear and tear, consumable items, software issues or damage caused by incompatible accessories.

Warranty Resolution

Depending on the product and nature of the fault, resolution may involve troubleshooting, repair, replacement, referral to an authorised service centre or another appropriate remedy.

Important

Product-specific warranty terms take priority where they differ from this general policy.

Support

For warranty assistance, contact admin@dealbig.pk or 0335 8405554.